Innovation feeder


A little social media ditty someone passed along that I thought you might enjoy
August 31, 2009, 5:21 am
Filed under: Social media | Tags:

I see the blogarati are up in arms about the above video. You can read some posts here and here. Surprise surprise there’s a lot of truth stretching and many of the facts in this video are misrepresented. Like so much of the social media hyperbole that floats around the blogasphere this is fairly sensationalist and actually reminds me of a lot of the Second Life propaganda that flooded the Internet a few years back. It’s a bit of entertaining advertising that’s been created to sell a book is it not?

Second what? you might ask now. My point exactly.




My Reckitt Benckiser yawn…
July 27, 2009, 1:57 am
Filed under: Advertising, Social media | Tags: ,

RB OPPORTUNITYQuite some time ago I received an email from a lovely account executive over at Shiny Red in London about a new social media campaign they’re developing for Reckitt Benckiser.

As a part of said new campaign they have developed an integrated social media strategy to raise awareness of the global opportunities that exist at the company. At the centre of the campaign is a new blog, ‘My RB Opportunity’ which aims to offer a window into the world of work at the company. The blog is written by nine graduate trainees from Reckitt Benckiser’s offices around the world, who are sharing their thoughts and experiences to offer prospective employees a real understanding of the diverse environment and reflect what it’s like to succeed in the company.

If you don’t know Reckitt Benckiser, they make all kinds of products like Detol, Veet, Strepsils etc. I understand from the email I received that  “this campaign has been created in order to demonstrate Reckitt Benckiser’s commitment to engaging with social media and that the blog is one part of an integrated campaign that encompasses everything from Linked In, to Facebook and Twitter”. I also assume that the email was sent to me so that I could review the blog and perhaps post on it. So I went to the blog and I checked it out.

My first question is: Why?. My second question is: Who?.  Why does it exist and who do you think is going to read it? I know that there are countless reality shows on cable at the moment which chronicle the lives of interns at Vogue or Marie Claire, young guns attempting to crawl up the Master Chef ladder or become the next apprentice. I guess the factor that makes those shows work is entertainment. Great script writing or strong polarising characters or great filming [and editing].

We do want to watch the interns at Vogue scratch eachother’s eyes out over who gets to go to the latest fashion show because they’re bitchy New Yorkers and that’s funny. We love Master Chef because it has some moderately big names and who doesn’t love cooking? And just maybe, we imagine that it could be us one day. We love to watch the Apprentice and others like it. But who would want to read the musings of a real intern at a large multinational corporate?

RB OPPORTUNITY 2They’re not going to write anything too interesting or be doing much except towing the line because they have jobs they want to keep. If they had hired a comedian or a particularly articulate journalist to write the copy, maybe I would read it. But as it is now, it’s a big black hole of corporate commentary about nothing much in particular. I appreciate that they’re trying to do something different and commend them for that. I’m just not sure what the point of it is.

Anyone>?



Online, readers can compose their own beginnings, middles and ends

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For those of you who don’t know Lynette Webb, the insights manager at Google – you can read the previous posts here and here. For those of you who do, here’s another doozy:

“The idea for this slide came from a recent article in the NYT about how the internet is impacting literacy:
“Clearly, reading in print and on the Internet are different. On paper, text has a predetermined beginning, middle and end, where readers focus for a sustained period on one author’s vision. On the Internet, readers skate through cyberspace at will and, in effect, compose their own beginnings, middles and ends. Young people “aren’t as troubled as some of us older folks are by reading that doesn’t go in a line,” said Rand J. Spiro, a professor of educational psychology at Michigan State University who is studying reading practices on the Internet. “That’s a good thing because the world doesn’t go in a line, and the world isn’t organized into separate compartments or chapters.”

It’s a nice thought. When you think about how you read, surf, scan, think and communicate online . . it’s anything but linear. In fact,  there’s a sense in which much of the activity that happens online is about joining the dots and redrawing them, than it is reaching some tangible end or defined goal. I like Lynette’s pics because they also pick a poignant point and sum it up perfectly with a great quote and an emotive image. She’s a great resource for inspiration stimulus if you want to get people thinking differently, especially about the impact of the net.

Check out the live link here



Looking for a little geek buzz uptop?
May 7, 2009, 1:44 am
Filed under: Digital culture, Social media, geek | Tags: , ,

Ok I’ve discovered more mind candy, this time in the form of a couple of strategists who work at  digital think tank Undercurrent in the US. The first one is Mike Arauz and he blogs about anything and everything digital. This is an RSS cracker so get on to it, take a peek and whack it in your reader. He also posts a lot of diagrams. Diagrams look smart and are nice to read. I love a good diagram. Here’s a snippet of some of his posts :

__

I’ve been thinking a lot about fans. Not just the average viewer, reader, or customer; but, the devoted people who on some level see their affection for something someone else has created as part of their own identity. When we think about how the internet has changed the communications landscape, it seems that fans have taken on an increasingly important and central role in the making or breaking of brands and entertainment properties.

Fandom has a long and storied history (and there are plenty of people who are much more qualified than I am to talk about it), and in the past couple years I think we’ve started a new chapter. The most obvious example of this change is Comic-Con, the huge conference for sci-fi disciples and super hero devotees of every persuasion that has turned into the must-attend super-showcase for every aspiring new movie, TV show, or video game. I’ve also seen fan culture creep into the marketing world. In my own work I often use the word fan in place of consumer, when I talk about reaching a core audience of people who care most about a product or service.
mike_arauz_fan_relationships
I think that the reason why we’re seeing this interest in fans, is that we’re recognizing how powerful a mobilized fan community can be. If they love you, they will make you a hit. If they hate you, they will prevent you from ever having a chance.

But, relationships between fans and the creators of the work that has earned the fans’ devotion are complex, and the diverse roles represent varying degrees of active participation.


6a00d8341c2f6e53ef0115702088fe970b-piThere is another reason why I love this blog. On it I have just found a fabulous link to geeky data heaven. Check out this puppy. For those of you who love a good statistic, this will be the time sucker for 2009.

Another fella from Undercurrent who also writes is Bud Caddell and he blogs at what consumes me. Anyway these two are worth taking a peek at if you’re looking for a little geek buzz uptop.



P&G’s social media hack

tide-tee031209It seems that the peeps at P&G realised that this whole ’social media’ thing was something they needed to get their heads across. What better way to do it than invite 40 of the best geeks from the Valley and stage a 4 hour social-media hack-a-thon exercise for charity.

40 executives from the Valley were invited down to meet with a hundred P&G marketers to help them get their heads around social media. They played in teams and competed to see which group could sell the most Tide t-shirts using only a thousand bucks and any social media tool they could get their hands on. All proceeds went to charity.

For those of you who haven’t yet read the story on P&G’s Digital Hack Night here’s a couple of links:

Ad Age

Cincinnati Enquirer



Motrin makes amends with mums
December 8, 2008, 1:01 am
Filed under: Social media | Tags: , ,

I was putting together a little movie clip the other day showcasing some of advertising campaigns that well, haven’t exactly gone to plan. One of the ones I came across was Motrin, a US pain killer who created this ad [ see below] and then well . . watch it first . . .

So they ran the ad. Two things happened.

1. It caused a flurry of activity on Twitter amongst angry Motrin moms:

2. Someone responded with another ad on YouTube. Take a look.


Whether you think it’s a big stink over nothing, whether you agree with the Motrin mums or not. I have to say I was impressed with Motrin’s response. Simple. To the point. No bullshit. Game over.

motrin I think what people took great pleasure in with the NAB fiasco what the way they handled the whole thing. People make mistakes, everybody does.

I think the way Motrin handled it was spot on. When you own up to it and make amends, there’s really nothing to gossip about now is there?



How the Internet turned us all into influencers

Below is a post from Servant of Chaos [great blog if you haven't been there] called Stranger Danger for Brands which I liked very much and wanted to share with you…[the original post is here]

Gavin’s post ::

When I was a child I was always warned to be careful of strangers … and I remember how confusing this was. Who was a stranger? What did a stranger look like? In this research, released by Universal McCann in September 2008, we now know – strangers look incredibly like us. And the tipping point? When it comes to opinion and recommendation, we trust them more than we ever have.

The research polled 17,000 Internet users in 29 countries to discover that there is a new landscape of influence driven by:

  • The rise of social media
  • Digital friends
  • The proliferation of influence channels

For brands, this is transforming the marketing landscape – with a vast majority of digital, social interaction revolving around “experience”, conversations about YOUR brands are already taking place. And more importantly, we now trust the opinions of strangers almost as much as we trust people we know well. This is the stranger danger for brands. It is also why not engaging in the debate about your brand carries a high risk. Take a read and think about your leading brand:

  • How are you participating in the online conversation
  • What are your strategies for interacting with influencers
  • Are you organisationally prepared for the transparency required to move from conversation to action?
  • How are you “listening” and measuring key brand indicators in various digital channels?

The study he’s talking about from McCann is available here and worth a look.



NAB tries to pull a social media swifty with Ubank and it all goes terribly wrong…

This is the controversial post from Cheryl over at Moltn about National Australia Bank’s latest foray into the world of social media and user generated content.

Some of you may remember the corporate spamming issues NAB had earlier this year  when their agency posted commercial messages on private blogs, commentary here from Duncan Riley. Well this latest issue covers the launch of Ubank, a brand new consumer banking site. The post below covers the ins and outs of the whole palava and whilst NAB should be commended for having a go. It does show just how social media can go terribly terribly wrong…

(more…)



A little ditty for your next innovation workshop…
What if...

Another good piece of innovation stimulus from the lovely Lynette Webb,  Insights Manager at Google who created a Flickr site called “Interesting Snippets”. I’ve profiled her before and this is the latest image to her collection. It comes to us with a great quote from Russell Davies’ blog entry about Clay Shirky’s book Here Comes Everybody.

For those of you who haven’t heard about it, Clay’s book is about what happens when people are given the tools to do things together, without needing traditional organizational structures. When the traditional obstacles are broken down and we can all connect, engage and speak freely. What does this mean for the way we interact? For the way media publishers direct content? What happens when our unrestricted right to access, to connect and to speak is not only realised, but assumed?

It’s worth checking out Russell’s post on the book here

And if you haven’t read Clay’s blog you should definitely wet your whistle with a little of this



The Second Burning
Burning Life

Burning Life

I see that SL has held it’s first ever Burning Life festival in world. For those of you who are not familiar, Burning Life is the Second Life version of a real Art, Fire and Community festival called Burning Man. Both Burning Man and Second Life began in San Francisco, California, USA, on planet Earth. Check it out here